Yomivo Trust
Support
Where to get help with accounts, safety, privacy, and playback.
Last updated: June 2026
Email support
Use the account email when possible and include only the details needed to understand the issue.
support@yomivo.com
Related settings
Before you send
- Include the account email and only the links or usernames needed to understand the issue.
- Do not include passwords, API keys, payment details, or other secrets.
- For urgent safety issues, also use the in-app report, block, or mute controls when available.
What happens next
- 1Send the right contextChoose a category, include your account email, and add links or usernames only when they help support understand the issue.
- 2We review the issueSupport uses the supplied account and product details to understand the profile, post, safety, or playback issue.
- 3We reply from the support inboxResponses come from the listed support address. Do not include passwords, API keys, or private payment details.
Contact support
Use support@yomivo.com with the email address on your account and a short description of the issue.
What to include
- For sign-in problems: the email address used and whether you used an email link or password sign-in.
- For safety reports: the username, post link if available, and why the content is urgent.
- For playback issues: device, browser, voice selected, and whether other audio works on the device.
- For privacy requests: the account email and the specific request, such as access, correction, export, or deletion.
In-app controls
You can report a post from its options menu, block or mute people, mute tags, change playback settings, and reset local data from the app.